Privacy Policy

Project Completion Management ("PCM", "we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you engage our commissioning consultancy services, visit our website, or interact with our project portal.

• Contact information — name, business email, telephone number, employer, and job title submitted via enquiry, contact, or portal-access forms.
• Project information — documentation, drawings, test data, and correspondence shared with us in the course of an engagement.
• Technical data — IP address, browser type, device identifiers, time-zone settings, and pages visited, collected automatically through standard server logs and cookies.
• Authentication data — credentials and session tokens required to access secure project portals.

We process personal data to: (a) deliver contracted commissioning, validation, and project-completion services; (b) respond to enquiries; (c) administer secure access to project workspaces; (d) comply with legal, regulatory, and contractual obligations; and (e) improve the security and performance of our digital systems. We do not sell personal data.

Where applicable law requires a legal basis (e.g. UK GDPR / EU GDPR), we rely on: performance of a contract, compliance with legal obligations, our legitimate interests in operating a professional consultancy, and — where required — your explicit consent.

We share information only with: project stakeholders authorised by the client, vetted sub-consultants under written confidentiality, infrastructure providers acting as data processors, and regulators or courts where legally compelled. All processors are bound by data-protection agreements and confidentiality obligations.

Where data is transferred outside its country of origin, we apply appropriate safeguards, including Standard Contractual Clauses or equivalent recognised transfer mechanisms.

We retain personal and project data for the duration of the engagement plus the period required to meet professional-liability, statutory, and tax obligations — typically up to twelve (12) years for project records, consistent with construction-industry practice.

Subject to applicable law, you may request access, correction, deletion, restriction, or portability of your personal data, and may object to certain processing. To exercise these rights, contact us using the details below. You may also lodge a complaint with your local data-protection authority.

Our website uses strictly necessary cookies for session management and security, and limited analytics cookies to measure aggregate usage. You can control cookies via your browser settings; disabling certain cookies may affect site functionality.

See our Security page for technical and organisational measures protecting information entrusted to us.

We may update this policy from time to time. Material changes will be posted on this page with a revised "Last updated" date.

Questions or requests regarding this policy can be sent via our contact page, attention: Data Protection Lead.